helpscout.net Overview
Alexa Rank
2,426
Daily Pageviews per Visitor
21.6
Daily Time on Site
21:08
Bounce Rate
16.7%
Search Traffic
0.8%
Total Sites Linking In
2,242
Traffic Statistics
Audience Geography
| Visitors by Country | Site Traffic |
|---|---|
|
United States |
25.7% |
|
Argentina |
17.9% |
|
India |
16.5% |
| Rankings by Country | Alexa Rank # |
|---|---|
|
United States |
3,277 |
|
Argentina |
271 |
|
India |
3,383 |
Keyword Analysis
Top Keywords
| Top Keywords | Search Traffic |
|---|---|
|
customer service |
7.95% |
|
helpscout |
4.84% |
|
help scout |
3.96% |
|
customer service skills |
3.72% |
|
sharing debugger |
2.76% |
Audience Report
Audience Overlap
Similar sites that share the same visitors and search keywords with this site.
| Similar Sites | Alexa Rank |
|---|---|
| 11,220 | |
| 13,690 | |
| 2,398 | |
| 50,160 | |
| 23,456 |
Keyword Opportunities
Keyword Gaps
| Keyword | Competitors Traffic |
Search Popularity |
|---|---|---|
|
proactive customer service |
36 | 17 |
|
service no |
35 | 14 |
|
customer success metrics |
31 | 19 |
|
customer support stats |
31 | 10 |
These keywords are driving traffic to competitors, but not to this site.
Easy-to-Rank Keywords
| Keyword | Relevance to this site |
Search Popularity |
|---|---|---|
|
customer service in ecommerce |
60 | 7 |
|
support customer |
58 | 8 |
|
customer success |
56 | 39 |
|
technical support team |
59 | 6 |
These are popular keywords within this site's competitive power.
Buyer Keywords
| Keyword | Competitors Traffic |
Organic Competition |
|---|---|---|
|
good customer service |
57 | 65 |
|
good service |
52 | 65 |
|
what is good customer service |
49 | 65 |
|
best customer service experience |
45 | 63 |
These keywords show a high purchase intent.
Optimization Opportunities
| Keyword | Search Popularity |
Organic Share of Voice |
|---|---|---|
|
contact us page examples |
25 | 0.74% |
|
drift help |
19 | 2.84% |
|
remote work culture |
13 | 4.33% |
|
user acquisition strategy |
15 | 2.6% |
These are very popular keywords that are already driving some traffic to this site.
Competitive Analysis
| Websites | Search Traffic |
|---|---|
| 35.1% | |
| 31.6% | |
| 19.4% | |
| 0.8% | |
| 0.2% |
| Website | Referral Sites |
|---|---|
| 21.9 k | |
| 3.2 k | |
| 2.2 k | |
| 1.8 k | |
| 1.8 k |
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