genesys.com Overview
Alexa Rank
41,241
Daily Pageviews per Visitor
2.3
Daily Time on Site
3:16
Bounce Rate
57.0%
Search Traffic
39.7%
Total Sites Linking In
1,230
Traffic Statistics
Audience Geography
| Visitors by Country | Site Traffic |
|---|---|
|
United States |
22.1% |
|
India |
19.0% |
|
Peru |
7.8% |
| Rankings by Country | Alexa Rank # |
|---|---|
|
United States |
24,120 |
|
India |
26,480 |
|
Peru |
2,613 |
Keyword Analysis
Top Keywords
| Top Keywords | Search Traffic |
|---|---|
|
genesys |
10.92% |
|
genesys cloud |
2.21% |
|
genesys pureconnect |
1.63% |
|
ccaas |
1.16% |
|
interactive intelligence |
1.15% |
Audience Report
Audience Overlap
Similar sites that share the same visitors and search keywords with this site.
| Similar Sites | Alexa Rank |
|---|---|
| 58,068 | |
| 52,627 | |
| 61,112 | |
| 59,614 | |
| 11,328 |
Social Engagement
| Websites | Total Articles | Engagement |
|---|---|---|
| 6,466 | 2 | |
| 5,991 | 2 | |
| 870 | 21 | |
| 811 | 5 | |
| 169 | 2 |
| Topic | Total Articles | Engagement |
|---|---|---|
|
customer satisfaction |
144 | 4 |
|
call center |
167 | 7 |
|
customer experience |
1,066 | 7 |
Keyword Opportunities
Keyword Gaps
| Keyword | Competitors Traffic |
Search Popularity |
|---|---|---|
|
call center t.t.s |
33 | 12 |
|
power dialer |
29 | 23 |
|
work from home call center software |
29 | 9 |
|
agent assist |
28 | 17 |
These keywords are driving traffic to competitors, but not to this site.
Easy-to-Rank Keywords
| Keyword | Relevance to this site |
Search Popularity |
|---|---|---|
|
quality monitoring |
60 | 11 |
|
ivr systems |
58 | 17 |
|
ivr service |
57 | 21 |
|
ivr calling |
57 | 12 |
These are popular keywords within this site's competitive power.
Buyer Keywords
| Keyword | Competitors Traffic |
Organic Competition |
|---|---|---|
|
cloud contact center solution |
45 | 60 |
|
call center solutions |
40 | 60 |
|
contact center solutions |
39 | 60 |
|
omnichannel customer contact center solutions |
39 | 51 |
These keywords show a high purchase intent.
Optimization Opportunities
| Keyword | Search Popularity |
Organic Share of Voice |
|---|---|---|
|
netframe 3.5 |
24 | 0.72% |
|
genesys aims for regional cloud growth with ex-linkedin exec at the helm |
9 | 4.18% |
|
omnichannel solutions |
17 | 1.93% |
|
.net 3.5 |
34 | 0.31% |
These are very popular keywords that are already driving some traffic to this site.
Competitive Analysis
| Websites | Search Traffic |
|---|---|
| 52.6% | |
| 39.7% | |
| 15.2% | |
| 4.4% | |
| 0.6% |
| Website | Referral Sites |
|---|---|
| 1.2 k | |
| 649 | |
| 571 | |
| 300 | |
| 62 |
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