talkdesk.com Overview
Alexa Rank
59,290
Daily Pageviews per Visitor
1.9
Daily Time on Site
2:49
Bounce Rate
58.0%
Search Traffic
48.7%
Total Sites Linking In
649
Traffic Statistics
Audience Geography
| Visitors by Country | Site Traffic |
|---|---|
|
India |
41.2% |
|
United States |
27.0% |
|
Canada |
9.3% |
| Rankings by Country | Alexa Rank # |
|---|---|
|
India |
24,459 |
|
United States |
34,337 |
|
Canada |
10,564 |
Keyword Analysis
Top Keywords
| Top Keywords | Search Traffic |
|---|---|
|
talkdesk |
12.68% |
|
ivr |
3.52% |
|
talk desk |
1.82% |
|
types of feedback |
0.84% |
|
talkdesk agent assist |
0.78% |
Audience Report
Audience Overlap
Similar sites that share the same visitors and search keywords with this site.
| Similar Sites | Alexa Rank |
|---|---|
| 52,122 | |
| 15,464 | |
| 91,699 | |
| 44,144 | |
| 29,689 |
Social Engagement
| Websites | Total Articles | Engagement |
|---|---|---|
| 4,035 | 2 | |
| 870 | 21 | |
| 811 | 5 | |
| 187 | 6 | |
| 153 | 4 |
| Topic | Total Articles | Engagement |
|---|---|---|
|
customer satisfaction |
215 | 25 |
|
customer experience |
444 | 23 |
|
customer service |
169 | 18 |
Keyword Opportunities
Keyword Gaps
| Keyword | Competitors Traffic |
Search Popularity |
|---|---|---|
|
outbound calls |
40 | 19 |
|
outbound call |
36 | 14 |
|
difference between call centre and contact centre |
33 | 5 |
|
questions every contact centre needs to ask |
32 | 8 |
These keywords are driving traffic to competitors, but not to this site.
Easy-to-Rank Keywords
| Keyword | Relevance to this site |
Search Popularity |
|---|---|---|
|
predictive dialer |
57 | 27 |
|
outbound calls |
60 | 19 |
|
software call center |
51 | 9 |
|
contact center solutions |
60 | 25 |
These are popular keywords within this site's competitive power.
Buyer Keywords
| Keyword | Competitors Traffic |
Organic Competition |
|---|---|---|
|
call center best practices |
40 | 53 |
|
best practices in call center training |
35 | 57 |
|
call center sales training techniques |
35 | 33 |
|
first call resolution best practices |
34 | 18 |
These keywords show a high purchase intent.
Optimization Opportunities
| Keyword | Search Popularity |
Organic Share of Voice |
|---|---|---|
|
call center performance |
12 | 3.7% |
|
chrome notifications not working |
18 | 4.1% |
|
work from home call center software |
9 | 2.63% |
|
power dialer |
23 | 1.35% |
These are very popular keywords that are already driving some traffic to this site.
Competitive Analysis
| Websites | Search Traffic |
|---|---|
| 75.2% | |
| 55.7% | |
| 48.7% | |
| 16.4% | |
| 0.4% |
| Website | Referral Sites |
|---|---|
| 649 | |
| 607 | |
| 551 | |
| 341 | |
| 300 |
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